KYB Specialist

The KYB Specialist reviews new and existing customers’ profiles and risk attitudes. They are the gatekeepers and auditors of accounts opening processes, ensuring new customers are compliant and customers have their accounts enabled and configured according to their risk profiles. The KYB Specialist is also responsible for providing best-in-customer support to keep user data updated and ready to use. Conduct onboarding and ongoing customer due diligence processes, review and validate user documentation, and resolve customer issues raised through support tickets. Assess various elements of the KYB Profile, including general information, documentation, screenings, and Ultimate Beneficial Owners (UBOs). Identify and promptly escalate risk components, such as AML and Fraud concerns, collaborating with Product owners to drive improvements in the onboarding process.