Tax Support Specialist

Responsibilities:

• Own end-to-end tax workflows for a portfolio of federal, state, and local agencies, handling notice resolution, filings, and compliance.
• Communicate directly with partners to translate complex agency interactions into clear, honest updates about their notices or tax accounts.
• Balance and reconcile tax accounts within your agency portfolio, surfacing discrepancies and driving to resolution.

Qualifications:

• Possess 3–5 years of experience in payroll tax, tax operations, compliance, or notice resolution, with meaningful exposure to agency communication.
• Demonstrate genuine comfort on the phone with tax agencies and in professional written communication to partners.
• Be organized and methodical, capable of managing a portfolio of open issues across multiple agencies without letting things slip.

Company Culture and Policies:

• The team is distributed across the US, with offices in New York City and San Francisco, and embraces remote, hybrid, or in-office work arrangements.
• Employees are encouraged to attend team off-sites, events, and hackathons a couple of times a year, with an annual 3-day company retreat.
• For in-office and hybrid employees, offices are open all week with meals provided on Tuesdays and Thursdays, plus regular social events like happy hours and game nights.