Revenue Cycle Management (RCM) Team Lead

Responsibilities:

• Supervise, coach, and mentor team members across billing and collections functions.
• Monitor performance against KPIs and SLAs, conducting regular reviews and training sessions.
• Ensure timely processing of claims, payments, and denials while managing daily workflow distribution.

Compliance and Process Improvement:

• Ensure adherence to HIPAA, Medicare, Medicaid, and commercial payer regulations.
• Identify opportunities to improve workflows, reduce denials, and increase cash collections.
• Support system enhancements and lead cross-functional process improvement initiatives.

Reporting and Project Support:

• Prepare and deliver regular reports on team performance and revenue cycle metrics.
• Serve as a project manager for client implementations and statements of work.
• Participate in customer reviews and ensure project deliverables and timelines are met.