Client Service Analyst

YouGov is seeking a curious, detail-oriented, and client-focused Client Services Analyst to join the Data Products Client Services team. In this role, you'll assist clients with YouGov’s syndicated products such as BrandIndex, CategoryView, and Profiles, utilizing data and storytelling to address pivotal business inquiries. Responsibilities include guiding users through onboarding, creating impactful reports, and extracting insights from data, making you an essential part of the client journey. You will learn the ins and outs of YouGov’s data tools and platforms, translating product knowledge into clear guidance for clients. You will support and train clients, lead onboarding sessions, and help them extract value from YouGov’s data. You will deliver recurring insights reports, analyze data to answer ad hoc business questions, and provide actionable recommendations. You will also present findings and visualizations that connect data with strategic business goals, helping clients understand the 'so what' behind the numbers. Partner with sales, product, and research colleagues to ensure client satisfaction and identify opportunities for growth.