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As a SIU case manager, you will:
- Review investigative findings of claims, evaluating evidence to determine transfer.
- Communicate review results to members, Departments of Insurance, and law enforcement.
- Lead, guide, and direct investigative activities.
You will be responsible for:
- Writing complex coverage and denial letters in compliance with policy.
- Facilitating fraud prevention training and serving as a mentor.
- Ensuring risks associated with business activities are effectively managed.
To succeed in this role, you should have:
- A demonstrated understanding of auto and property insurance contracts.
- The ability to gather evidence and draw conclusions related to fraud applicability.
- Proficiency in the legal aspects of SIU related files.
USAA
USAA's mission is to empower its members to achieve financial security through highly competitive products, exceptional service and trusted advice.