Clinical Manager

The Clinical Manager will lead and inspire a high-performing clinical team who provides critical mental health support across our 24/7 Mental Health Crisis services, Critical Incident Response, and other longitudinal clinical programs. In this full-time remote role, you’ll be responsible for the operational health, quality, and team performance across services that often run nights and weekends. You’ll empower your team to deliver exceptional care in fast-paced, high-stakes environments, with a focus on adaptability, strong clinical judgment, and a mindset for innovation.

You’ll supervise and lead clinical team members delivering services across crisis response and high risk care management programs; Interview, hire, onboard, and support the professional growth of team members; Ensure high-quality, timely delivery of clinical services; Monitor team caseloads and key performance metrics; Deliver case audit feedback and coaching; Collaborate with clinical leadership and cross-functional stakeholders; Foster a collaborative, mission-driven team culture; and Maintain a pulse on emerging needs across your programs.