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Responsibilities:

  • Diagnose complex clinical workflow issues, distinguishing application configuration concerns, workflow design gaps, training needs, and potential system defects.
  • Coach clinicians on effective EHR workflows and validate clinical content for accuracy.
  • Coordinate with functional analysts, technical specialists, and clinical stakeholders to resolve issues.

Qualifications:

  • Licensed registered nurse (RN) or other qualifying clinician with informatics certification.
  • At least 3 years of direct experience supporting clinical workflows on military healthcare EHR platforms.
  • Active U.S. Government Secret security clearance.

Benefits:

  • Company-supported professional certifications and career development opportunities.
  • 401(k) retirement plan with 100% company matching up to 6%.
  • Medical, dental, vision, life and disability insurance, paid time off, and paid holidays.

Rackner

Rackner advances dependable healthcare technology in complex federal environments. It is a team focused on delivering practical technology solutions for important federal missions and values professionals who combine subject-matter expertise with collaborative problem-solving.

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