Engagement Specialist (Community & Support - SaaS)
Benefits
3w PTO
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What You’ll Do:
- Handle daily engagement across Facebook Groups, Skool, Slack, LinkedIn, X, Instagram, YouTube, Reddit, and Sprout Social
- Adapt your tone to fit each platform and audience—professional, casual, educational, or empathetic
- Respond clearly and route issues quickly to Support/Product teams as needed
What We’re Looking For:
- 4+ years of community or support experience (SaaS preferred)
- Experience with Sprout Social, Intercom, Slack, Skool, Facebook Groups, ClickUp, and AI tools
- Clear, warm, and human written communication with the ability to switch tone naturally
Search Atlas Group
Search Atlas Group is a rapidly growing SEO software company focused on engineering products and services that help websites improve their performance on Google. From Fortune 500 companies to leading Silicon Valley startups, their clients trust them to drive results.