Be the first point of contact for users across social channels and email.
Support customers of a leading digital subscription-based product suite.
Maintain a positive brand presence by responding to customer questions.
BrickBrands provides 24/7 brand protection, positive brand sentiment and overall increased customer engagement in various languages and cultures. BrickBrands is a fast-growing company offering opportunities and learning experiences for talented individuals to be a part of our global team with diversity and inclusivity.
Direct Customer Engagement: Monitor and respond to comments across social platforms with empathy.
Engagement Strategy: Implement tactics to spark conversations and increase community sentiment.
Support Partnership: Escalate technical issues to internal teams while maintaining a human touch.
Acorns is a financial wellness app that helps people save and invest. Since 2014, they've grown into a global company with multiple life-stage products, serving kids, teens, adults, and parents, with over 14 million users, helping them save and invest.
Monitor and respond to member questions across various platforms.
Moderate discussions and enforce community guidelines.
Coordinate content calendars with Marketing and Training teams.
Planning Center supports over 90,000 churches worldwide with tools to communicate and connect with their congregations, organize information, and coordinate events. As an independent company, they pride themselves on being debt-free with no outside investors and enjoy the flexibility of remote work.
Manage and tag all inbound community messages in Sprout to ensure organized, accurate queues across CX, Community, and Influencer streams.
Respond to CX and social inquiries with timely, thoughtful, and on-brand communication.
Bring the Grüns voice to every interaction — balancing empathy, humor, and brand safety.
Grüns believes that foundational nutrition should be simple and convenient for everyone. They are dedicated to bringing comprehensive and real nutrition through their gummies, formulated from 60 nutrient-dense and whole-food ingredients. Everyone at Grüns works hard, but they believe in wellness and balance too.
Lead the design and execution of the Community Growth Funnel roadmap.
Partner with Product, Engineering, and Data Science teams to build diversified channels.
Define and drive comprehensive strategic vision for email, push notifications, and app channels.
Reddit is a community of communities built on shared interests, passion, and trust, and is home to open and authentic conversations. With 100,000+ active communities and approximately 116 million daily active unique visitors, Reddit is one of the internet’s largest sources of information.
Brainstorm activities and content to inspire and grow the community.
Manage and respond to customers through forums, websites, and social media.
Develop practices and improvements for social media and community management.
ModSquad has been reinventing the Customer Experience Services industry since 2007. They work with startups and Fortune 500 companies, supporting over 50 languages in more than 90 countries with a primarily remote team.
Work closely with our Digital Reputation Manager to execute a multi-platform strategy.
Monitor, record, analyze, and summarize sentiment learnings and present them in an actionable way to the larger team.
Reflect the voice and public perception of Nutrafol across all social platforms through timely, thoughtful, and grammatically correct responses.
Nutrafol is a growing company that creates clinically tested products for hair growth and provides support for people at every step of their hair journey. They embrace individuality and differences, leading by example, and empowering themselves and others with their passion for wellness and innovation.
Drive editorial calendar via Sprout, focused on TikTok and Instagram.
Support in-house content creation and external content creators.
Facilitate the growth of OLLY's community and manage social platforms.
OLLY is a company focused on wellness and nutrition, offering a variety of gummy vitamins and supplements. The company fosters a creative and collaborative environment where team members are encouraged to contribute to the brand's social media presence.
Moderating and responding to comments across clients' social channels using their unique brand voice.
Writing thoughtful, engaging content to spark conversations and drive engagement.
Ensuring online communities are safe, respectful, and aligned with client guidelines.
ICUC is a team of creatives, strategists, content creators, and social media managers working directly with brands to deliver first-class, social media expertise, helping their clients to bring their brand stories to life. ICUC is a fully remote company with a culture built on a foundation of collaboration, responsibility, and trust, meaning you will be recognized for your hard work and achievements.
Serve as the dedicated data partner for the Community Growth and Marketing teams.
Build and maintain automated dashboards that track the lifecycle of a community.
Conduct deep-dive analyses to identify patterns in moderation, contribution, and engagement.
Reddit is a community of communities built on shared interests, passion, and trust. It is home to open and authentic conversations, with over 100,000 active communities and approximately 116 million daily active unique visitors.
Build and manage Canva's Community programs in Thailand
Brainstorm and produce engaging content to educate, inspire and entertain the community
Build relationships and champion the Educator and Creator community
Canva is a design platform redefining how the world experiences design. They collaborate with talented contractors and freelancers from all over the world to help them achieve their goals and support flexible, remote-friendly ways of working.
Moderating and responding to comments across clients' social channels using their unique brand voice.
Writing thoughtful, engaging content to spark conversations and drive engagement.
Ensuring online communities are safe, respectful, and aligned with client guidelines.
ICUC delivers first-class social media expertise, helping clients bring their brand stories to life. They are a fully remote company since 2002 with a culture built on collaboration, responsibility, and trust where employees are recognized and supported.
Create IELTS-focused content to grow and engage the audience.
Manage a simple sprint/task board to streamline marketing workflows.
Leverage this expertise to drive growth, engagement, or conversion.
Cathoven is an AI tutor for language tests. It scores writing and speaking, finds weak points, and trains to improve scores fastest. They are used by language teachers at Columbia, Berkeley, and Cambridge, and were ranked the second-best AI in education project by QS.
Develop and implement comprehensive social media strategies.
Create, schedule, and publish compelling content.
Analyze social performance metrics and translate insights.
SonicWall is a cybersecurity forerunner with more than 30 years of expertise. They are recognized as a leading partner-first company, ensuring partners and their customers are never alone in the fight against cybercrime.
Manage and execute social media strategy across platforms.
Build and manage email campaigns in ActiveCampaign.
Develop and follow a consistent posting schedule to drive engagement.
20four7VA connects offshore independent contractors with clients worldwide, focusing on developed markets. They aim to improve business efficiency, enhance service delivery, and support operational functions through high-quality, task-specific services rendered by qualified contractors.
Building, launching, and scaling Canva’s Creators Community in Brazil, supporting local designers and creators.
Defining and executing the Brazil Creator strategy, aligned with global priorities while tapping into Brazilian cultural moments.
Partnering cross-functionally with Content, Marketing, SEO, and Product teams to deliver local-first initiatives and campaigns.
Canva is a design platform that empowers everyone to create and design anything. They collaborate with talented contractors and freelancers from all over the world to help achieve their goals and support flexible, remote-friendly ways of working.
Own and execute the organic social media strategy across platforms.
Create and manage a content calendar that aligns with brand narrative.
Monitor and respond to community engagement to foster connection and trust.
Jobgether uses an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Their system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company.
Serve as the primary point of contact for strategic customers, partnering closely to help them launch, grow, and scale successful communities.
Guide customers through onboarding and rollout, ensuring strong product adoption across both web and mobile.
Proactively help customers unlock ongoing value from Circle over time, shaping how Customer Success at Circle scales in the years ahead.
Circle is building the world’s leading all-in-one platform for online communities. They are a fully remote company of around 200 team members from 30+ countries around the world and seek exceptional individuals to create a meaningful impact.
Monitor and engage with users on social media platforms.
Respond to each and every comment, message, and inquiry in a timely and professional manner.
Collaborate with our social media team to maintain and improve best practices for increasing engagement.
Bubble Skincare creates high-quality, science-backed skincare at an accessible price point. They have built one of the most engaged and loyal communities in beauty, with over 3M+ followers and 20.8M likes on TikTok alone.
Build and strengthen relationships with creators in Kickstarter’s community.
Develop and refine category-specific educational resources in collaboration with internal teams to better support creators.
Establish and strengthen relationships with institutions and partners within the broader creative ecosystem to build Kickstarter’s referral pipeline.
Kickstarter is a crowdfunding platform for creative projects. They value team members as whole people, giving every individual the autonomy and space to participate in decisions that impact them.