Brainstorm activities and content to inspire and grow the community.
Manage and respond to customers through forums, websites, and social media.
Develop practices and improvements for social media and community management.
ModSquad has been reinventing the Customer Experience Services industry since 2007. They work with startups and Fortune 500 companies, supporting over 50 languages in more than 90 countries with a primarily remote team.
Direct Customer Engagement: Monitor and respond to comments across social platforms with empathy.
Engagement Strategy: Implement tactics to spark conversations and increase community sentiment.
Support Partnership: Escalate technical issues to internal teams while maintaining a human touch.
Acorns is a financial wellness app that helps people save and invest. Since 2014, they've grown into a global company with multiple life-stage products, serving kids, teens, adults, and parents, with over 14 million users, helping them save and invest.
Manage and tag all inbound community messages in Sprout to ensure organized, accurate queues across CX, Community, and Influencer streams.
Respond to CX and social inquiries with timely, thoughtful, and on-brand communication.
Bring the Grüns voice to every interaction — balancing empathy, humor, and brand safety.
Grüns believes that foundational nutrition should be simple and convenient for everyone. They are dedicated to bringing comprehensive and real nutrition through their gummies, formulated from 60 nutrient-dense and whole-food ingredients. Everyone at Grüns works hard, but they believe in wellness and balance too.
Moderating and responding to comments across clients' social channels using their unique brand voice.
Writing thoughtful, engaging content to spark conversations and drive engagement.
Ensuring online communities are safe, respectful, and aligned with client guidelines.
ICUC delivers first-class social media expertise, helping clients bring their brand stories to life. They are a fully remote company since 2002 with a culture built on collaboration, responsibility, and trust where employees are recognized and supported.
Drive the growth, engagement, and success of the community for our upcoming GaaS title.
Craft and execute impactful strategies that foster a thriving player community and enhance player engagement.
Ensure that player feedback is effectively integrated into game development and live service improvements.
People Can Fly is a leading independent AAA games development studio with an international team of hundreds of talented individuals. They have offices in Poland, UK, US, and Canada, and offer remote work programs.
Work closely with our Digital Reputation Manager to execute a multi-platform strategy.
Monitor, record, analyze, and summarize sentiment learnings and present them in an actionable way to the larger team.
Reflect the voice and public perception of Nutrafol across all social platforms through timely, thoughtful, and grammatically correct responses.
Nutrafol is a growing company that creates clinically tested products for hair growth and provides support for people at every step of their hair journey. They embrace individuality and differences, leading by example, and empowering themselves and others with their passion for wellness and innovation.