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Overview:
- Creative mind with deep understanding of online communities
- Work closely with clients and the global ModSquad team
- Imperative in building, maintaining, improving, and empowering communities
What You’ll Do:
- Brainstorm activities, content to inspire or grow community
- Design and execute weekly and quarterly content calendars and strategy plans
- Manage and respond to customers through forum, website, and social media tools
What We’re Looking For:
- Proactive, self-starter, independent contributor with follow-through
- Strong problem-solving, creative writing, and editorial skills
- Excellent organization and time-management skills to hit deadlines
ModSquad
ModSquad has been reinventing the Customer Experience Services industry since 2007. They work with startups and Fortune 500 companies, supporting over 50 languages in more than 90 countries with a primarily remote team.