Solutions Consultant

The Solutions Consultant will work closely with our sales team to close new business by addressing prospects’ challenges and helping to demonstrate how Higharc is the solution to these challenges. You'll develop extensive Process Mapping (deep discovery of processes and workflow), with defined points of value and ROI for each department, with information to deliver a bespoke demo, for prospective customers at decision stage. You'll manage the ongoing development of Process Mapping Exercise output and refine Process Mapping exercises, questions, documentation, templates. Update the CRM for relevant departments: Sales, Marketing, Product and Engineering and Drive cross-departmental meetings to share findings. Document meetings and inputs thereof for use by stakeholders to create ROI documentation and validation, success plans, bespoke demos, and hand-off documents. Perform bespoke demos for prospective customers and create ROI docs, business implementation strategy, Success Plans, and hand-off documentation.