Sr. Project Manager

Reporting to the Senior Business Solutions Manager, you will act as the primary client liaison to lead the Implementation of projects within the Office of the CIO segments of PointClickCare. This role will be responsible for managing projects related to managing enterprise information management, corporate data office or digital transformation projects. This role demands a strong, senior PM with an excellent track record of managing multiple projects and leading with authority. Responsible for using best practice PMO methodology to create a project plan to fit the stakeholders/customers’ needs and deliver within budget on desired outcomes. Fully accountable for the result of the project, is the driver that holds the project together. Working closely with the different business units, is ultimately responsible for defining the project scope and objectives to ensure project members understand what is expected of them and what they should expect from one another. Coordination with Change Management, as needed. Organize, lead, facilitate meetings with clear objectives, compile timely meeting summary minutes. Have the knowledge, skills, and experience to be able to recognize when problems surface or potential problems are looming. Can articulate problems, bring the right people together to solve problems and know when the problem has been properly addressed and closed with the proper sense of urgency that the problem requires. Communicates to all concerned parties project milestones, status updates, as well as any existing or potential customer escalation issues. Proactively follows escalation and change control processes. Has overall ownership of all management reports on a given project. Coordinate with Vendors, as necessary, from SOW, onboarding into project team and holding Vendor deliverables accountable to schedule and per contract. Manage Vendor relationships and lead calls with vendors. Ensures that scope creep, communications, and quality are carefully managed.