Job Description
Lyra Health is looking for a Customer Success Manager who is energized by engaging with customers, building relationships, strategy and overall delivering results. You will serve as the primary relationship owner for Mid-Market segment employer customers, maintain regular contact with stakeholders, partner with marketing to deliver engaging campaigns and workshops, and collaborate internally with product, clinical, data science, and legal teams to resolve customer requests. The role involves contributing to product roadmap planning and championing new product offerings. You should be highly organized, detail-oriented, and resourceful. This role can be carried out from our Burlingame, CA headquarters, hybrid, or fully remote. Remote candidates must be physically located within the United States.
About Lyra Health
Lyra Health is the leading provider of mental health solutions for employers supporting more than 20 million people globally.