Job Description
You’ll work closely with other developers, product stakeholders, and the client support department to ensure technical issues are resolved efficiently and sustainably. The maintenance team serves as the first line of defense for escalated issues: filtering, resolving where possible, and funneling complex cases to specialized development teams. We believe in a “you build it, you own it” approach—taking responsibility for the systems we maintain and constantly seeking ways to improve them. You’ll also contribute to modernizing support and maintenance workflows, including exploring AI-powered tools to automate diagnostics, improve triage efficiency, and boost team productivity. Additionally, you’ll play a key role in enhancing internal tooling and developer experience—making sure our teams can deliver high-quality work with ease and confidence. Your contributions will go beyond fixing bugs—you’ll shape how we maintain quality and reliability over time.
About Trackforce
Trackforce is the world’s leading SaaS platform for physical security workforce management, empowering security companies with a streamlined solution to manage their guard forces.