Job Description
Our client, a leading European company in the home security sector, is launching a large-scale digital transformation project aimed at developing a middleware platform that will serve as a bridge between multiple internal systems (CRM, Payment, etc.) and the Contact Center (Genesys Cloud). We are seeking a talented professional to join this innovative initiative and contribute to building a modern, scalable integration layer that enhances customer experience and operational efficiency.
Responsibilities include developing the integration platform connecting the Contact Center, contributing to the design, and ensuring robust API connections. The professional should ensure the quality of software deliverables by participating in the defined quality strategy.
About Miratech
Miratech is a global IT services and consulting company that brings together enterprise and start-up innovation, supporting digital transformation for large enterprises.