Performance & Reporting Manager

As the Performance & Reporting Manager you will be responsible for developing, maintaining, and improving performance management frameworks, operational KPIs, and reporting capabilities (driving process insights as well) for global finance operations. Main tasks: Own the global KPI framework for end-to-end finance processes (R2R, P2P, B2C), ensuring standardized definitions, benchmarks, and methodologies across regions. Develop and maintain automated dashboards and performance reports (e.g., SLA, headcount, productivity) using tools like Power BI, Tableau, or Excel. Analyze performance data to identify trends, variances, and improvement opportunities , supporting business cases and benefit realization for transformation and CI initiatives. Drive standardization of reporting practices across global finance operations and collaborate with IT/data teams to enhance data quality and architecture. Lead global performance reporting efforts , coordinating inputs from regional teams, process owners, and analysts, and delivering clear, executive-ready insights. Establish and monitor KPIs , ensuring regular updates to senior stakeholders and governance boards, while proactively managing risks. Engage and influence stakeholders at all levels , lead and mentor project teams, and foster a culture of continuous improvement and results orientation.