Senior Manager, Data Science & Analytics

Customer.io

Remote regions

Americas

Benefits

Unlimited PTO

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Role and Responsibilities:

  • Lead and develop a Data Science & Analytics team as a strategic partner across Product, Marketing, Sales, and Customer Experience.
  • Own behavioral analytics, experimentation, revenue forecasting, and customer health scoring.
  • Partner with data engineering to manage the internal analytics platform and define best practices.

What We're Looking For:

  • 7+ years in Data Science or Analytics with leadership experience and strong SQL/Python skills.
  • Expertise in experimentation, forecasting, and business analytics.
  • Ability to influence senior leaders and communicate complex findings.

Why This Role:

  • Real ownership of a team and data function in a company building toward an AI-native analytics future.
  • Seat at the table with senior stakeholders and latitude to shape how data drives decisions.

Compensation & Benefits:

  • Starting salary of $170,000 - $200,000 USD with 100% coverage of medical, dental, vision, and mental health premiums.
  • 16 weeks paid parental leave, unlimited PTO, and stipends for remote work and wellness.

Customer.io

Customer.io powers automated communication for over 9,000 companies, helping teams send smarter messages using real-time behavioral data. They are a growing company that values empathy, transparency, and responsibility, offering remote-friendly roles.

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