Job Description
Oversee timely and accurate customer billing across multiple business units. Review sales contracts and ensure billing aligns with contractual terms. Collaborate with Sales, Customer Success, and Legal teams to resolve billing discrepancies. Maintain billing schedules for usage-based, subscription, and multi-element arrangements. Monitor incoming payments and ensure timely and accurate cash application. Investigate unapplied cash and coordinate with customers or internal teams to resolve. Manage customer collections workflows, following up on overdue balances. Generate aging reports and escalate at-risk accounts per policy. Prepare monthly revenue recognition schedules and supporting journal entries. Analyze contracts to determine appropriate revenue treatment under ASC 606. Work with external auditors and accounting team to support revenue-related inquiries. Work within Salesforce to ensure opportunity and contract data supports accurate billing and rev rec. Identify and resolve data integrity issues between Salesforce and the ERP (e.g., NetSuite). Support system improvements and process automation initiatives across the order-to-cash cycle. Generate reports and dashboards to monitor billing and revenue KPIs.
About Sign In Solutions
Sign In Solutions is a leader in Visitor Management, transforming how organizations manage visitors, employees, and compliance.