Product Manager

Product Management:

• Take real ownership of key initiatives to help push our product and platform forward.
• Work directly with the founders, engineers, designers, and go-to-market folks to answer three simple but hard questions.
• This isn’t a “feed the feature factory” job; it’s a mix of discovery, decision-making, and getting things over the line with a small team.

Responsibilities:

• Help triage issues, especially when they’re impacting customers or sales, and make the tough calls on what gets fixed now vs. later.
• Work with analytics to track usage and spot patterns: where people get stuck, where they drop off, what’s surprisingly popular, etc.
• Contribute to release notes, internal FAQs, and demo stories so the whole company knows what’s new and how to talk about it.

Success:

• Become one of the people others go to when they want to understand our customers and where the product is heading.
• Have led several meaningful releases that we can point to and say, “That changed something important.”
• Design and engineering feel that work is collaborative and also well scoped and less chaotic.