Market Research Manager
Benefits
Unlimited PTO
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Position Summary:
- Lead the design, implementation, and analysis of market research to uncover actionable insights.
- Enhance voice of the customer using qualitative and quantitative methods.
- Collaborate with cross-functional teams to inform product strategy and innovation.
Key Responsibilities:
- Advocate for a customer-focused approach and promote the voice of the customer.
- Design and manage market research studies using surveys and focus groups.
- Create reports, dashboards, and presentations to communicate findings to stakeholders.
Required Skills & Qualifications:
- 5 years of hands-on experience in market research within the healthcare industry.
- Advanced analytical skills including statistical modeling and data integration.
- Expert storytelling and presentation skills with proficiency in Excel, PowerPoint, PowerBI, and AI.
Benefits:
- Retirement Plan Matching and Flexible Paid Time Off.
- Wellness Support Programs and Parental & Caregiver Leaves.
- Continuous Development Support and Employee Assistance Program.
PointClickCare
PointClickCare is a health tech company that helps providers deliver exceptional care. It is a privately held, founder-led company serving over 30,000 provider organizations, recognized by Forbes as a top private cloud company and one of Canada's Most Admired Corporate Cultures.