Staff Site Reliability Engineer

As a Staff Site Reliability Engineer at Topstep, you'll play a foundational role in shaping how we approach reliability, observability, and infrastructure at scale. You'll be instrumental in building out our SRE practice, defining our incident response culture, closing observability gaps, and optimizing our AWS infrastructure for both performance and cost. This role is ideal for someone who brings both deep technical expertise and a builder's mindset. Someone who's excited to establish best practices from the ground up, embed reliability into engineering culture, and create the foundations that let teams ship with speed and confidence.

Key responsibilities include setting technical direction for reliability and observability across the engineering organization, building and maturing our SRE practice, owning the observability stack using DataDog and CloudWatch, partnering with engineering teams to embed reliability principles, leading incident response, mentoring engineers, and championing a culture of continuous improvement.