Program Manager, Operations

Lead and manage complex, cross-functional operational programs from initiation through execution and delivery. Collaborate with product, engineering, supply chain, and customer success teams to implement operational improvements and drive measurable outcomes. Develop and monitor KPIs to track program success and identify areas for continuous improvement. Create detailed project plans, manage budgets, mitigate risks, and ensure timelines are met. Serve as a key liaison between stakeholders to ensure alignment on objectives and deliverables. Analyze data to inform decision-making and identify opportunities for automation and process enhancement. Champion lean principles and operational best practices across the organization.