Customer Service Representative (Construction)

As a Customer Service Representative, you’ll be the voice and support system for homeowners—managing communications, ensuring smooth project tracking, and helping maintain our commitment to exceptional service from start to finish. Your Responsibilities Will Include: Answer inbound calls and respond to homeowner inquiries with professionalism and warmth. Manage project details and updates in Acculynx. Handle data entry and keep our CRM accurate and up-to-date. Proactively reach out to homeowners before, during, and after projects to ensure satisfaction. Route customer communications to the right internal teams. Provide administrative and operational support as needed.