Implementation Specialist

About the Role:

• Lead end-to-end CMMC implementations for Secureframe customers, owning the customer experience from kickoff through handoff.
• Coordinate with Sales, Customer Success, Product, Engineering, and partners to deliver successful implementations.

What You'll Do:

• Translate customer requirements into clear implementation plans, including scope, timeline, milestones, and success criteria.
• Help customers operationalize CMMC requirements, including NIST SP 800-171 controls, SSP and POA&M workflows, and evidence collection.
• Build repeatable implementation assets and playbooks to scale the implementation motion.

About You:

• You have 2-5 years of experience in implementation, consulting, customer success, or similar delivery roles.
• You are technically fluent and comfortable with cloud environments, identity, endpoints, and compliance frameworks.
• You are a builder who enjoys creating structure and improving processes.

Why This Role Matters:

• CMMC is becoming a market-access requirement for defense contractors, and Secureframe is positioned to help them with a high-trust implementation motion.
• This role will help build that motion and shape how Secureframe delivers CMMC readiness at scale.