Technical Program Manager

Seeking a Technical Program Manager, Engineering Operations to lead the planning, coordination, and execution of Zip’s continuous engineering delivery lifecycle. You will partner closely with Engineering and Product leaders to bring structure, clarity, and predictability to how we plan, sequence, and deliver software. As the operational backbone of the engineering organization, you’ll ensure priorities are aligned, dependencies are surfaced early, and communication flows seamlessly across teams. This is an engineering-operations role focused on the processes, planning rhythms, and cross-team coordination that enable high-velocity delivery. You’ll run continuous planning cycles, coordinate releases, mature our planning frameworks, and ensure roadmaps reflect real capacity and realistic timelines. Success requires simplifying complexity, navigating ambiguity, and acting as the connective layer across teams. You’ll also leverage AI tools to automate reporting, streamline communication, and reduce operational overhead so engineers can stay focused on building and shipping. You'll build the operational frameworks that power Zip’s continuous engineering planning, improve how teams prioritize and deliver work and lead cross-functional alignment by turning complex technical initiatives into clear plans with realistic timelines and visible dependencies.