Job Description
Lead the end-to-end operations for Pix in Brazil, ensuring performance, reliability, and regulatory compliance. Identify and implement process improvements, automation opportunities, and operational efficiencies. Monitor and analyze key operational metrics, proactively addressing any issues and driving continuous improvement. Serve as the point of contact for internal and external stakeholders regarding Pix operations. Partner with Product and Engineering to prioritize and implement new features or enhancements to Pix-related flows. Support incident management and root cause analysis in collaboration with technical and compliance teams. Stay up to date with changes in the Brazilian financial system and ensure our operations remain compliant with Central Bank regulations.
About DLocal
dLocal enables the biggest companies in the world to collect payments in 40 countries in emerging markets.