Technical Program Manager

This position is needed to support the InfoSec organization at Twilio in delivering value through strategic projects and programs. In this role, the Technical Program Manager will manage projects and coach agile teams in delivering value through their programs. This role will be a part of the InfoSec Project Management Office (PMO) which is responsible for creating and maintaining operational and process rigor via a scalable and well-structured project management approach. Project manage multiple, simultaneous initiatives while working alongside members of the InfoSec team and other Twilio teams from project inception to completion.  Support functional teams as a team coach to enable delivery of value across the InfoSec organization by enabling teams to work in a more mature, consistent manner. Leverage the Project Management principles throughout the project lifecycle to drive the team towards best practices and value driven project delivery. Ensure stakeholder satisfaction by providing status and monitoring of project progression and performance.  Manage risk, dependencies, and issues during project execution and lead the team to remove impediments. Drive decision-making by communicating goals and objectives; run inclusive, productive, and impartial meetings to ensure implementation or closure of actions.