Data Analyst, L30

Monzo ✨💰🙌

Remote regions

UK

Salary range

$69,639–$94,947/year

Benefits

Job Description

The Data Analyst, Workforce Management role sits inside the Commercial Planning & Governance team who form part of the Workforce Management function at Monzo. Workforce Management is a key part of Customer Operations, helping us to know where and when we need to support our Customers. The Commercial Planning & Governance Team drives efficiencies by continuously improving processes by providing clear and structured procedures. This enables our COps team to scale effectively: ensuring demand changes are scoped and delivered safely. They are a strategic partner who identifies where change is needed and assesses the impact. Partnering with COps Leadership, Outsourcing, Financial Planning and the wider business to scope and monitor the implementation of changes as well as validating that agreed business objectives were met.

About Monzo

Monzo's Workforce Management team is a key part of Customer Operations, helping the company know where and when they need to support their Customers.

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