Job Description
Gusto is seeking a Principal AI Software Engineer to spearhead the creation and implementation of AI solutions aimed at improving customer experience. The role involves designing, developing, and deploying AI-powered applications to enhance customer and advocate experiences.
The engineer will collaborate with product management, design teams, and customer experience teams to address customer pain points, develop solutions, prototype, iterate, and launch on a regular basis. Contributing to architectural decisions and promoting best practices for AI-driven systems is also a key responsibility.
The role requires 12+ years of software development experience with a strong background in Full Stack or Backend development, a passion for AI-driven technologies, and proficiency in modern programming languages and frameworks.
About Gusto
Gusto is a modern, online people platform that helps small businesses take care of their teams by offering full-service payroll, health insurance, 401(k)s, expert HR, and team management tools.