Job Description
We are looking for a Quality Audit Specialist (QAS) to grow our mission of supporting client quality audits and bringing data-driven continuous readiness to Included Healthβs service lines. This role will provide support for pre-audit workflows, real-time audit coordination and post-audit activities associated with client quality audits. The QAS employs insights, tools and collaborative partnerships to identify trends and risk across Included Health products. The QAS uses these data to escalate risks and highlight opportunities to Quality Audit leadership in addition to operational and clinical leaders. The ideal candidate will have a passion for service and care excellence. They will demonstrate excellent attention to detail and accuracy. You should be analytically oriented, ready to leverage data and have the ability to effectively problem-solve. The ideal candidate will also bring experience in leading projects, including setting clear objectives, defining the scope of the project, and managing timelines to ensure that projects are completed successfully and efficiently. Project management skills are essential in coordinating cross-functional efforts and ensuring timely audit deliverables. This job will require strong interpersonal skills and an ability to navigate the organization deftly. You should be comfortable taking ownership of your piece of the business and have a desire to collaborate with leadership to make decisions that will have a positive impact on the people we serve. The Quality Audit Specialist reports to the Senior Manager, Quality Audit.
About Included Health
Included Health is a new kind of healthcare company, delivering integrated virtual care and navigation and raising the standard of healthcare for everyone.