Senior Product Manager - CRM

Lead the vision, strategy, and execution for our newly formed CRM team. Partner closely with engineering and design to build features that help landscapers manage customer relationships more effectively, streamlining communication, tracking pipeline opportunities, and automating key workflows. You will own a critical piece of our product, shaping tools that empower customers to deliver a best-in-class client experience while driving measurable business impact. You will own the vision and roadmap for CRM features that help landscapers build stronger, lasting relationships with their customers. Drive high-impact execution alongside a dedicated cross-functional team of engineers and a product designer, delivering solutions that meaningfully improve customer communications, pipeline tracking, and overall client experience. The role requires blending customer empathy with business insight, leveraging user research, product data, and market trends to make smart, outcome-driven decisions. Champion collaboration and clarity, ensuring your team has the context and alignment needed to move quickly while building scalable, high-quality solutions. Set the foundation for a newly formed team, shaping best practices and raising the bar for how we deliver exceptional products at SingleOps. The company measures success by outcomes, not just outputs, looking to product managers to deliver great outcomes for customers and for the business.