Job Description
Under the leadership of the Implementation Lead, the OpEx Readiness Coach is responsible for providing QAD Redzone customers with coaching and implementation guidance. This position provides customers with the first impression of QAD Redzone training, testing and configuration. This position is critical to customer and QAD Redzone success during the first 8 weeks of implementation. The coach conducts onsite visits at the end of the project management phase and ensures signals are wired and visual factory is installed and ready.
Possess full knowledge of the floor shop environments, workflows, and processes in Food & Beverage and CPG industries, monitor escalation processes and provide initial QAD Redzone training for management, leads, and shop floor users.
About Redzone
Redzone helps manufacturers make more product for less while greatly improving the employee experience by combining exceptional software and world-class coaching.