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Responsibilities:

  • Own customer onboarding: scope, plan, configure, integrate, and confirm value delivery.
  • Debug and troubleshoot: reproduce issues using logs and platform telemetry, present evidence to engineering.
  • Bridge customer and engineering: define outcomes, join calls, and raise product feedback.

Qualifications:

  • Ownership and accountability: take problems as yours until closed.
  • Creative problem-solving: find routes to success, resolving issues as they arise.
  • Experience in script building, API fluency, and customer-facing technical roles.

Benefits:

  • Meaningful equity: every employee is a shareholder.
  • Unlimited leave: trust-based time off to recharge.
  • Comprehensive medical insurance and wellness benefits.

Culture:

  • High-intensity, mission-driven team with extreme ownership.
  • Elite standard for Tier-1 quality in code and communications.
  • Radical candor and methodology using proven frameworks.

Safe Security

Safe Security provides an AI-driven engine that gives the C-Suite a quantified, real-time view of their security posture. They are a $170M Series C-funded category leader serving 10% of the Fortune 500 with a high-intensity, mission-driven culture focused on excellence and ownership.

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