Sr Customer Success Analyst (remote)

This pivotal role will focus on developing robust reporting methodologies, creating value-driven reports for enterprise clients, and collaborating with engineering to enhance the analytics capabilities of Quiq's cutting-edge platform. The ideal candidate will have a proven track record of working directly with enterprise customers in an analytics capacity. They will be responsible for defining and building out reporting templates that demonstrate the value and usage of Quiq's solutions. A key aspect of this role will be translating complex data into actionable insights that help customers understand the return on their investment in Quiq's technology. As well as identifying additional opportunities and use cases at our customers based on the data we are working with them on. The output from this position will also inform Quiq's engineering and product teams to help define and design improvements to reporting and analytics within the Quiq platform. This includes identifying key metrics, designing new reporting features, and ensuring that the product provides deep, actionable insights for customers. This role is critical to helping our enterprise customers succeed and to the continued innovation of our platform.