Customer Success Agent

Pumpkin 🎃🐕🐈

Salary range

$33,280–$45,760/year

Benefits

Job Description

As a Customer Success Agent, you will drive new business opportunities and expand our customer base through proactive prospecting and strategic sales initiatives. You will focus on establishing new business through educating and enrolling prospective customers, following up on leads, and providing a best-in-show customer experience.  You'll maintain a successful conversion rate as you complete an estimated 20-30 calls per day with a primary focus on closing new business. This will be a mix of inbound and outbound sales calls as well as emails, prioritizing calls to warm leads. You'll analyze customer motivation while handling objections with ease and act as a brand ambassador, actively collaborating with your team to provide the best customer experience.

About Pumpkin

Pumpkin promises uncompromising care to the cats & dogs we love unconditionally.

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