Clinical Quality Specialist

The Clinical Quality Specialist is responsible for standardizing quality assurance processes, conducting audits, and fostering a culture of high quality care delivery within Talkspace's network of Psychiatry providers. The role involves developing and enforcing quality assurance policies and procedures, monitoring compliance, conducting audits, and implementing corrective action plans. This position requires collaboration with various departments to enhance process efficiency and proactively train providers on quality standards and best practices. Will review medical records, provide communication support, and meet with network providers regarding quality of care concerns.