Job Description
Working with customer engineering teams on a wide variety of VMware projects (migration, automation, containerization, transformation). Writing infrastructure as code (vRealize Automation). VMware environment troubleshooting and setup. Meeting customer SLAs and managing communication in case of issues. Configuring and maintaining storage and backup, monitoring, and alerting systems for multiple clients. Interacting with teams and customers in different time zones for ensuring 24×7 support, Linux/Windows administration, automated deployments, scripting (Bash/PowerShell/Python). Participating in work sessions with clients and internal teams in order to transform their applications. Completing technical documentation. Delivering quality work in agile delivery model in a team environment.
About Rackspace
Rackspace is a technology services company that helps businesses of all sizes modernize and manage their IT environments across public and private clouds.