Senior Backend Engineer - Platform

Customer.io đŸ“ĸâ„šī¸đŸ’ģ

Remote regions

Americas

Salary range

$150,000–$205,000/year

Benefits

Unlimited PTO 11w maternity 11w paternity

Job Description

Architect and build highly scalable, distributed systems in Go that handle mission-critical workloads. Lead design discussions and set best practices for fault tolerance, system reliability, and performance optimization. Influence the technical roadmap by identifying key opportunities for innovation and improvement. Drive large-scale architectural decisions, ensuring the platform is built for growth and operational excellence. Enhance inter-service communication by improving RPC frameworks, event-driven architectures, and data pipelines. Develop infrastructure automation to streamline deployments, monitoring, and scaling using Kubernetes, Terraform, and CI/CD tooling. Implement and refine observability strategies, leveraging tools like OpenTelemetry, Prometheus, and distributed tracing. Mentor and support engineers, fostering a culture of technical excellence and continuous learning. Collaborate across teams, influencing product, security, and infrastructure decisions to align with long-term company goals.

About Customer.io

Customer.io's mission is to power automated communication that people like to receive; over 7,600 internet businesses use Customer.io.

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