KYC/KYB Analyst - Japanese Speaker Asia Customer Support

Handle and review all inquiries raised by clients regarding client onboarding (Individual/Corporates). Manage personal workload and priority items and ensure timely escalation of key risks/issues to managers. Work closely with stakeholders (Front Office, Compliance, Product etc) and assist clients as required, to obtain all necessary supporting evidence to fulfill KYC/KYB due diligence. Monitor, document, and escalate unusual activities or AML flags. Participate in internal and external training programs related to AML/CFT. At least 3 years directly related experience in a Customer Support/KYC/KYB operations/Onboarding/Compliance role is needed. Good proficiency in conducting risk assessments, trigger reviews and enhanced due diligence. Fluency in English and Japanese is required.