Job Description
As a Technical Account Manager (TAM) at Gurobi Optimization, your role involves guiding prospective customers in integrating mathematical optimization technology into enterprise-grade software solutions. Technical Account Managers leverage their extensive technical product expertise and experience to provide advice on crucial implementation decisions and system architecture. The primary focus of this role is to ensure the efficient utilization of optimization technology, maximizing business value while considering cost-effectiveness and scalability. You will collaborate closely with Account Managers, Experts Advisory and Support, Research and Development, and Marketing teams. Effective communication skills are essential for Technical Account Managers who interact with diverse audiences, ranging from business decision-makers to technical domain experts. With an analytical mindset and a dedication to knowledge acquisition, Technical Account Managers aim to become trusted advisors throughout the customer engagement process. Personal interaction includes coaching and delivering tailored workshops, webinars, and hands-on training.
About Gurobi Optimization
Gurobi Optimization empowers customers to expand their use of mathematical optimization technology in order to make smarter decisions.