Software Engineer, AI/ML GenAI

About the Role:

• Own the full lifecycle of AI features—from rapid prototyping to production deployment and ongoing evaluation.
• Build agentic LLM systems that can plan and use tools, implement RAG pipelines over our domain data, manage and evolve embeddings and indices.
• Stand up evaluation/observability so our AI is grounded, safe, and cost‑effective.

What you will do:

• Work side by side with Product, Design, and GTM on scoping, UX, and measurement; run experiments (A/B, canaries), interpret results, and iterate.
• Write clear, maintainable code, add tests and docs, and contribute to reliability practices (alerts, dashboards, incident response).
• Collaborate cross‑functionally while raising engineering standards.

What we're looking for:

• 5+ years of professional software engineering experience, including 2+ years working with modern LLMs (as an IC).
• Experience building tool/function‑calling workflows, planning/execution loops, and safe tool integrations.
• Strong grasp of document ingestion, chunking/windowing, embeddings, hybrid search (keyword + vector), re‑ranking, and grounded citations.