Job Description
Design end-to-end integration patterns between Pega CDH and enterprise systems using REST/JSON, SOAP, Kafka, MQ, SFTP, and ETL pipelines. Ensure integrations support real-time decisioning, high throughput, low latency, and high availability across all customer touchpoints. Serve as the technical lead for integration workstreams across all environments (Dev → Prod). Guiding developers and architects in building scalable and reusable components. Ensure delivered integrations align with enterprise security, compliance, and architectural governance. Design data sourcing strategies for interaction history, customer profile feeds, decisioning data, and AI model inputs. Lead workshops with IT, enterprise architects, and application owners to define integration requirements. Oversee performance testing, failover validation, environment readiness, and capacity planning.