Client Success Manager

Role Impact:

• You will be at the forefront of building relationships with client partners to drive the success of mental health programs.
• Your strategic insights and communication skills will elevate the client experience and make a difference in the mental health landscape.

Key Responsibilities:

• Build strong, consultative relationships to become a trusted advisor for employer clients.
• Manage enrollment marketing, lead client meetings, and ensure client satisfaction.
• Troubleshoot client requests, oversee contract renewals, and analyze engagement metrics.

Qualifications Required:

• Minimum of 4+ years of enterprise account management experience.
• Strong interpersonal skills and a proactive approach to influencing stakeholders.
• Excellent communication with senior leaders and meticulous attention to detail.
• Proficiency in building presentations and analyzing data, with an interest in healthcare preferred.