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Responsibilities:
- Investigate and process complex grievances and appeals requests from members and providers.
- Perform medical necessity reviews for inpatient, outpatient, ambulatory, and ancillary services.
- Prepare recommendations and generate written correspondence to providers, members, and regulatory entities.
Qualifications:
- Unrestricted USRN mainland license with at least 2 years utilization management experience.
- Demonstrated clinical knowledge and experience relative to patient care and healthcare delivery processes.
- Strong problem-solving, facilitation, and analytical skills; appeals and grievance experience required.
Work Environment:
- Remote position based in the Philippines with globally distributed teams.
- Flexible to work on business need support weekend transactions.
BPM
This company specializes in processing healthcare appeals and grievances for US members and providers. The organization operates with globally distributed teams, emphasizing clinical knowledge and regulatory compliance.