Property Claims Advisor - Homeowner

Our team is growing, and we are actively looking to hire a Claim Advisor - Homeowner. Reporting to the Manager, Property Claims. The Claim Advisor, Homeowner position is technical in nature and focused on homeowner claim handling. Accountabilities: Interpret insurance policy wording, determine policy coverages, and set reserves on all claims assigned. Investigate, negotiate, and settle homeowner claims or moderate to high complexity by telephone and/ or by written correspondence. Comply with best practices as set out in Allstate policies and procedures. Adhere to legislative and regulatory requirement and ensures files are thoroughly documented. Settlement of claims within personal authority and follow company guidelines on claims exceeding personal authority. Maintain a caseload reflective of a Claim Advisor, Homeowner and Take ownership and accountability to solve customer problems. Communicate and interact with claimants, vendors and other insurance companies in a professional manner. Work collaboratively with a team of Homeowner Adjusters and Claims Assistants.