Educate customers on their insurance needs by answering challenging questions, dealing with advanced customer cases, and guiding them through PolicyMe's different products. Manage all inbound leads through their policy applications, and ensuring they get the coverage they need (and feel good about the process) via phone, SMS and email! Be involved in discussions across the organization.
Administer indemnity claims and handle complex claim issues using litigation management experience, lien resolution abilities, and customer service skills to resolve routine claims without legal representation. Maintain current diary and proactively identify, prevent, and mitigate potential penalties. Must reside in California.
This role is for someone who is highly motivated and growth-oriented and excited by the prospect of building a tech-driven claims org. As a passionate adjuster, you will care about the customer and their experience while exercising empathy and patience towards everyone you interact with.
Manage individual protection claims from initial notification through to final settlement. This position is ideal for someone with a passion for delivering excellent customer service and supporting vulnerable clients when they need it most. The successful candidate will provide fair, evidence-based claims decisions in line with policy terms, company philosophy, and industry best practices. Daily contact with customers, intermediaries and service providers is a core part of the role.
Our team is growing, and we are actively looking to hire a Claim Advisor - Homeowner. Reporting to the Manager, Property Claims. The Claim Advisor, Homeowner position is technical in nature and focused on homeowner claim handling.
The Account Manager role presents an opportunity to join one of the fastest growing firms in the industry and is a key player on the Commercial Real Estate team. The Account Manager is the brains behind the operations on the client success team, keeping the engine running on a day-to-day basis and helping ensure our clients have the best possible experience with Virtus. This position requires someone that is detail oriented, organized, and can work in a fast- paced environment with deadlines.