Senior Immigration Specialist

The Senior Immigration Specialist is primarily responsible for ensuring timely, accurate case completion in alignment with SLAs and internal quality standards. This includes coordinating and scheduling calls, consultations, and interviews while delivering outstanding client service through clear, professional communication and proactive case management. A key aspect of the role is ensuring and maintaining compliance in the assigned country in accordance with relevant immigration laws and regulations, operational rules, and RACI. Responsibilities also involve assessing right-to-work requirements for Employee of Records (EORs), processing immigration-related administrative tasks such as preparing and submitting immigration applications to the local authorities, and liaising with local providers to complete immigration assessments. The specialist should have a strong understanding of country-specific visa processes and compliance requirements, and serve as a subject matter expert in their areas of ownership. Additionally, the role includes auditing, maintaining, and updating internal and external mobility-related knowledge, providing support to EORs and clients for mobility-related questions, managing the entire mobility lifecycle for non-nationals, ensuring the quality of mobility operations in assigned countries, and working on special projects as assigned.