Job Description
Seeking a Certified Medical Assistant for Member Outreach- Remote in VA. This is a Full-Time, permanent position (40 hours) with standard working hours of 8am to 5pm EST, M-F. The location is remote in Virginia only. Need to make calls daily (40 calls/day) with 90% outbound/ 10% inbound, you will use EPIC and JIVA and QNXT. The role includes scheduling member appts for member annual wellness visits, updating member charts and putting notes for primary care, for refilling prescriptions or any necessary care that is needed immediately, and scheduling telehealth if needed.
About Sentara Health
Sentara Health is a Virginia and Northeastern North Carolina based not-for-profit integrated healthcare provider that has been in business for over 131 years.