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Key Account Manager - Commercial Specialty Tire - Bilingual
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Sales & Customer Support:
- Assist Sales in investigating product complaints by performing field inspections.
- Provide technical recommendations to resolve customer concerns.
- Communicate technical information clearly to both technical and non-technical audiences.
Product Performance Tracking:
- Monitor and report on the performance of targeted commercial tire products in the U.S. market.
- Identify trends and opportunities for improvement.
- Document all complaints in the Global Complaint Handling System.
Training & Technical Education:
- Deliver technical training to Sales teams, fleets, and dealers.
- Train on tire failure modes and inspection practices.
- Educate on other relevant technical subjects.
Continental Tire the Americas, LLC
Continental is a leading tire manufacturer and industry specialist that was founded in 1871. The company employs around 95,000 people in 54 countries and markets, delivering top performance for more than 150 years and is one of the world’s largest tire manufacturers.